Spark Rehabilitation Services Privacy Policy  

Introduction

Spark Rehabilitation Services (“Spark”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website at https://sparkrehabilitation.ca/ (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This policy applies only to information collected through our website.


Scope of This Policy

This Privacy Policy applies to personal information collected through your use of our Site, including information collected automatically (such as cookies and analytics) or voluntarily provided (such as through contact forms or email communication).

This website does not collect personal health information. Any health-related information is collected separately through secure systems and governed by applicable healthcare privacy legislation.


What Information We Collect

We may collect the following types of information:

1. Personal Information You Provide

You may voluntarily provide personal information when you:

  • Contact us by email or through a website form
  • Request information about our services

This information may include:

  • Name
  • Email address
  • Phone number
  • Any information you choose to include in your message

2. Automatically Collected Information

When you visit our Site, we may collect limited technical information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the Site
  • Referring website

This information is used to help us understand website usage and improve functionality.


How We Use Your Information

We use personal information collected through the Site for the following purposes:

  • To respond to inquiries and communicate with you
  • To provide information about our services
  • To operate, maintain, and improve our website
  • To monitor and analyze website usage and performance
  • To ensure the security of our website

We do not sell or rent your personal information.


Cookies and Analytics

Our Site uses cookies and similar technologies to enhance your browsing experience and collect usage data.

Cookies may be used to:

  • Enable basic website functionality
  • Remember user preferences
  • Analyze website traffic and usage

We may use tools such as Google Analytics to better understand how users interact with our Site. These tools collect aggregated information and do not identify individual users.

You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the Site.


Disclosure of Personal Information

We may share limited personal information with trusted third-party service providers who assist us in operating our website, such as:

  • Website hosting providers
  • IT service providers
  • Analytics providers

These providers are only given access to information necessary to perform their services and are required to protect it.

We may also disclose personal information where required by law or where necessary to:

  • Comply with legal obligations
  • Protect our rights or property
  • Ensure the safety of our users or others


Cross-Border Transfers and Storage of Information

Personal information collected through our website may be stored and processed by trusted third-party service providers that operate outside of Ontario or Canada, including in the United States.

As a result, your information may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, or regulatory authorities in accordance with applicable laws.

Spark Rehabilitation Services takes reasonable steps to ensure that personal information handled by third parties is protected and used only for the purposes for which it was collected, in accordance with applicable Canadian privacy laws.

By using our Site, you acknowledge and agree to this transfer, storage, and processing of your information.


Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

When personal information is no longer required, it is securely deleted or anonymized.


Your Rights

Under applicable Canadian privacy laws, you have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw your consent to the use of your personal information (subject to legal or contractual limitations)

To exercise these rights, please contact us using the information below.

If you have concerns about how your information is handled, you may also contact the Office of the Privacy Commissioner of Canada.


Safeguards

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of transmission over the internet is completely secure.


Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before providing any personal information.


Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our Site.


Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact our Privacy Officer:

Spark Rehabilitation Services
Privacy Officer
P.O. Box 38
Echo Bay, Ontario
P0S 1C0

Email: info@sparkrehabilitation.ca


Last Updated: March 2026